Terms of USE

These Terms of Use, hereinafter referred to as "Terms and Conditions" or "T&C" or "Terms" or "Agreement," along with any other Policy or Statement or Information that may be placed on this website, hereinafter referred to as "Company" or “Website” or “We” or “Us,” as modified or amended from time to time, are a binding contract between the company and you, hereinafter referred to as "You" or "User" or "Your" or "Buyer" or "Customer."

If you visit, use, or shop at the site or any future site operated by us, you accept these Terms and Conditions. In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third-party vendors, whether or not included in the site, you also will be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.

By subscribing to or using any of our products or services, you agree that you have read, understood, and are bound by the Terms and Conditions, regardless of how you subscribe to or use our products or services. If you do not want to be bound by the terms, you must not subscribe to or use our services.

DETAILED DESCRIPTION OF GOODS & OR SERVICES

Audio Video Connection cc trading as Dynamic Communications is a business in the audio visual and telecommunications industry that sells products and services.

PAYMENT OPTIONS

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Audio video Connection CC bank account, the details of which will be provided on request.

CARD ACQUIRING & SECURITY

Card transactions will be acquired for AUDIO VIDEO CONNECTION CC via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

CUSTOMER DETAILS SEPARATE FROM CARD DETAILS

Customer details will be stored by AUDIO VIDEO CONNECTION CC separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

RESPONSIBILITY

AUDIO VIDEO CONNECTION CC takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

COUNTRY OF DOMICILE

This website is governed by the laws of South Africa and AUDIO VIDEO CONNECTION CC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature Cube Workspace Waterfront , The Pavilion | Corner Dock & Portswood Rd | Waterfront | Cape Town | South Africa .

VARIATION

AUDIO VIDEO CONNECTION CC may, in its sole discretion, change this agreement or any part thereof at any time without notice

COMPANY CONTACT DETAILS

Company Physical Address:

Cube Workspace Waterfront ,The Pavilion | Corner Dock & Portswood Rd | Waterfront | Cape Town | South AfricA

Email: [email protected]

Telephone: 0112090587

RETURNS , WARRANTY AND REFUNDS

If an item is a returnable item, you will be responsible for the shipment, all related costs, and risks related to the return shipment. Non returnable items which have been sourced outside of Dynamiccom's usual on hand products will not be returnable as we can not return it to the supplier and we pay upfront for these items. If there is a concern on weather or not a specific item is returnable, please enquire before ordering.

Items may be returned up to 7 days from receiving the order. We only accept resalable as new items in its original packaging and unopened with the tags attached and in the same state as received, unused and undamaged and there will be a 5% handling fee to cover payment gateway, shipping, admin and warehousing picking costs.

Specialised order are made and shipped to order; we are unable to accommodate refunds or exchanges to "on order only" products once your order has been submitted and processed.

After receiving and reviewing your return, you will receive a new product or refund as soon as possible.

Were an item is faulty or dead on arrival we will replace the unit or have it repaired inline with the manufacturer warranty terms which is generally a carry in warranty whereby you send us the item for review and we then claim a RMA repair or replacement and notify you when it's ready for collection.

ORDER CANCELLATION/MODIFICATION

If you decide to cancel or modify your order, please write to us as soon as possible. We will do our best to make the change. If it’s too late for our team to cancel/modify your order, you can return your order to us once you’ve received it based on return policy. Order specially sourced are non-returnable.

SHIPPING AND DELIVERY

We ship worldwide with free shipping within South Africa

We ship Monday through Friday, excluding select holidays. Once your order is processed and shipped out, we will notify you by email.

The following information is the estimated time frame you should receive your order after it has been shipped:

South Africa: 2 - 3 business days

International: 4 - 14 business days from Departure

DUTIES AND INTERNATIONAL FEES

Deliveries to countries outside South Africa may incur duties, taxes, or charges that are not included in the total price displayed. To avoid unforeseen charges, we recommend contacting your local customs office for information on fees before placing your order.

DATA PROTECTION

The owners and operators of this website take the protection of your data very seriously. We treat your data confidentiality and according to the legal data protection regulations and this privacy policy.

The use of our website is usually possible without providing personal data. Personal data, such as your email addresses, is always provided to us voluntarily and only when you subscribe to our newsletter. Other personal data, including your name and address, is only required if you are ordering goods.

An external, PCI-compliant payment gateway handles all credit card payment transactions.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Besides, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, and all transactions are processed through a gateway provider and are not stored or processed on our servers.

PRIVACY POLICY

The owners and operators of this website take the protection of your data very seriously. We treat your data confidentially and according to the legal data protection regulations and this privacy policy. Besides, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Audio Video Connection cc trading as Dynamic Communications shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation

COOKIES

This website partially uses cookies, small text files stored by your browser on your computer. Cookies do not cause damage to your computer and do not contain viruses. Cookies allow us to make our offer more user-friendly, more efficient, and more secure.

Most cookies that we use are so-called “session cookies,” which we will delete automatically after the end of your visit. Other cookies remain on your terminal device. Those cookies enable us to recognize your browser on your next visit.

We feel that the use of third-party services such as these improve your online experience because they allow you to see ads that will be more likely to be something you are interested in. If you want to opt-out from some cookies or tags that we collect, please visit these pages for more information:

www.google.com/ads/preferences

You can adjust your browser in such a way to allow cookies manually or to exclude cookies in general. In some cases, even to activate the automatic deletion of cookies when closing the browser.

The methods for doing so vary from browser to browser and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via the support pages of the browser suppliers.

Please note, the deactivation of cookies may impair the functionality of this website.

CONTACT FORM

If you send inquiries to us via the contact form, your data entered into the contact form, including the stated contact data, is stored for the purpose of dealing with your inquiry and in case of additional inquiries. That data will not be passed on without your permission.

If you want to receive our newsletter, we simply need your email address. No other data is necessary. We use your address exclusively for sending the requested information and don't share it with any third parties.

Permission to store the email address, as well as the use of it for sending the newsletter, can be withdrawn at any time via the "Unsubscribe" link within the newsletter.

FINAL DISCLAIMER

Although we take all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk

Email Disclaimer

This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. Dynamic Communications is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachments are solely those of the author and do not necessarily represent those of the company.